Visit the Milestone Registration Portal and import your . License activation. follow the instructions on the screen to solve the issue or contact Milestone support. 6. From the Site Navigation pane -> Basics node -> License Information, select Activate License Manually and then Online. Incident. Product overview. Licenses. Advanced configuration. The steps outlined in this article will. ) To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. (Software License Code) (see Change the Software License Code),. lic) file, see. Milestone recommends that you activate your licenses before you make the final adjustments to your devices' setup. This page is not yet available. About automatic license activation. The process takes place: On the My Milestone portal. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Then, click the Export button and save the . 2. In XProtect Management Client. 4. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. Clients. - First, you need to implement a new Recipient in the Axis Radar for sending the TCP events to the. If you have saved your user credentials, the server screen displays. - Set up monitoring of your customers' XProtect VMS installations. 5. At the very bottom, click "Activate License Manually". Installer. XProtect® Enterprise 2014, XProtect® Professional 2014,. The XProtect VMS offers a number of APIs to support integrations. License activation (both online and offline) fails for no apparent reason. Can you help us get rid of this message "The grace period for one or more devices has expired. You must explain why you think you qualify for a higher number of device changes without activation. Milestone recommends that you restrict physical access to computers running XProtect Smart Client. Then, click the Export button and save the . Connect on-premises cameras to XProtect on AWS. Use the upgraded software license (. . Solution: Go to the Options menu in the Management Application and enable this option. Browse and load your . Once you select the web page and save it, this is how it will appear in the Smart Client: You can keep track of all licenses that share the same software license file both on this site and on all other sites, your Milestone Care subscriptions and decide how you want to activate your licenses. Click Browse, locate the software license file, and then click Continue. Add or modify XProtect VMS extensions and plug-ins. (The Milestone Online Services. About replacing hardware devices. XProtect LPR requires the following licenses: 1 base license for XProtect LPR. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. Your recording server is not running. - 31/08/2023 - Fixed license activation issue - Note: For details "Milestone Management Server — possible Remote Code Execution by an authenticated user", check KB 54813. Other hotfixes and FAQs related to the XProtect 2022 R2 release Smart Client. Defineandactivatethecameras 4. App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. When running XProtect Essential+, you can only changeMarch 07, 2023. 5. Milestone reserves the right to change the product specifications without prior. • how you activate your licenses manually • when you need to activate your licenses manually even if your system is online • what device changes without activation is • where you see how many used and free licenses you have Add hardware devices To add more cameras after having run the Getting Started wizard, do the following: 1. If you have a Milestone Care Plus subscription, you also have access to free updates to your current XProtect VMS product and can upgrade to more advanced XProtect VMS products at an advantageous price. In XProtect Management Client. lrq (license request file). pqz, . Milestone recommends that you store the information about your SLC and a copy of your software. Licenses for XProtect VMS products (except XProtect Essential+) Software license file and SLCs. Recording Server Manager. 2. lic) file and register your XProtect Software License Code (SLC) as described in the prerequisites. Stop the Management Server while the Management Client is still open on the License Information tab. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. - Import a registered software license file. The inputs of the Axis A9161 I/O module are not working in XProtect® VMS if the device is added through Axis One-Click. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. For more information, see Activate your licenses. Milestone has released a software update for Milestone VMS, which fixes a security vulnerability with a possible Remote Code Execution by an authenticated user on the Management Server service. There are several steps in the license activation process. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Download and apply the hotfix following the. 0x0x1DA17B9295AB4E2. For information about the licensing process of XProtect Professional VMS 2017 R1 - 2017 R3, check KB 3168. Register software license codes on Milestone Customer Dashboard Intended for Milestone partners and resellers, Milestone Customer Dashboard is a free, easy-to-use tool for managing information about Milestone software licenses and installations. The Change XProtect License dialog appears. State: Shows the current relation between the XProtect Mobile server and the XProtect Mobile client or XProtect Web Client user in question. You can activate your licenses online or offline:In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. A distributed system setup. lic). 3. The license will be activated if the computer is online. If you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. Typically. Only the registered owner of the license can log in and download the license file. The name appears in XProtect Smart Client. Action Description to<preset> SmartWallPresetstab. (*Enterprise is now a discontinued product. Answer: Hardware devices added within your "device changes without activation" run as fully activated hardware device licenses and have. 4. Open the XProtect Mobile app, then on the Servers screen, tap the relevant mobile server. The SLC will be forwarded to your Milestone distributor / reseller in an e-mail when the NVR unit is shipped. Topics may mention functionality or settings that are only available in XProtect Professional. For offline activation, you must export a license request (. 2. The process takes place: On the My Milestone portal. Nomandatorystopaction:Thistypeofactiondoesnotrequireastop action. xml outside of this folder. A hotfix is available, and a fix is scheduled to be released as part. • On a XProtect Professional server, type the address of the master server that must compile the list. Before the end of the 30-day grace period and if you do not have more. KB 14767: Milestone Migration Assistant Tool — FAQ. In version 2016 of XProtect Corporate and XProtect Expert, the activation is done by the Management Server regardless of where the Management Client is running. Click "Browse" and load your . XProtect Professional, Express Boonpot Jarearnsakpaisarn 27. If there are multiple site ID’s under the given Software License Code (on your software registration account) it will indicate multiple sites being activated. XProtect extensions, and licenses. Possible states are: Connected: An initial state. The process takes place: On the My Milestone portal. XProtect LPR licenses. (The Milestone Online Services. Restart the server. Beforeyoustartinstallation Prepareyourserversandnetwork Operatingsystem MakesurethatallservershaveacleaninstallationofaMicrosoftWindowsoperatingsystem,andthatitisIn XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. August 2023 at 10. Your SLC is also. If you are still unable to complete the installation, follow the next steps: Uninstall all components of the XProtect Corporate installation from the Control Panel → Programs and Features. Discover the APIs below. 20m. 2021 20:47:28 Information --showlangpage. lic file. Upgrade to a newer version of an XProtect VMS product, including service releases. From version 2020 R3, XProtect VMS is configured to run so that it uses only the FIPS 140-2-certified algorithm instances. If low image quality is consistent on multiple locations where the download speed of the XProtect Mobile client’s network is good, the problem might be solved by upgrading the upload speed of your home. As a result Management Server machine will need internet access until the license is activated. Configure CloudFormation stack parameters to initialize XProtect on AWS. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. Mobile server. See moreYou must activate a license after you: Install an XProtect VMS product with a. This adds a second stream to the list. Answer: Hardware devices added within your "device changes without activation" run as fully activated hardware device licenses and have the status. Grace period for license activation (explained) When you have installed your VMS and added devices (hardware devices, Milestone Interconnect cameras, or door licenses), the devices run in a 30-day grace period if you have decided not to enable automatic license activation. Milestone OnGuard OpenVideo. If you are using any of the XProtect VMS products, Milestone recommends installing the latest version of the Cumulative Patches for your specific. Software Activation. Open the Management Client. However I failed to login with my milestone account. About device changes without activation. Just add your XProtect license code and it’s ready to go. 3. 2. It can be downloaded from the. Other hotfixes and FAQs related to the XProtect 2020 R2 release Smart Client. When you purchase your software and licenses, you get: • An order confirmation and a software license file named after your SLC (Software License Code) and with the . Display settings are adjustable: Stretch to fit screen, set video loop duration. Upgrade to a newer version of an XProtect VMS product, including service releases. Seamless setup with Husky Assistant. When a call button is pushed on a Code Blue or PBX intercom, view. See the full list of devices for XProtect and Milestone Husky™ Customer Dashboard Register and see active software license codecs (SLCs)License Activation is required at least once in your Milestone XProtect® product's lifetime. For XProtect Express If you install your VMS product on a virtual server, you need to activate your licenses and all descriptions about license activation, grace periods and other licensing related in this documentation is. THIS IS XPROTECT ESSENTIAL+. Connect on-premises cameras to XProtect on AWS. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveMilestone XProtect® video management software (VMS) products. When you install the software, you are asked to provide a valid license file (. It is designed to fit XProtect products and Milestone Husky™ NVR units perfectly, and it integrates seamlessly with XProtect Smart Client. the user cannot see the alarm in the alarm list in XProtect Smart Client. Add or modify XProtect VMS extensions and plug-ins. Installations is new - Server 2019 + express+ 2022. • A Milestone Care coverage. lic) file to your deployment and activate your license to start using your XProtect product. With optimized recognition algorithms for more than 200 countries and states around the. Base licenses for managing information about Milestone software licenses and installations. Once you select the web page and save it, this is how it will appear in the Smart Client:License information. Milestone's MIP SDK is expansive and MilestonePSTools has 164 cmdlets at the time this was written. XProtect Expert, XProtect Professional+, and XProtect Express+ 2022 R3 and later: purchase a base license for XProtect Incident Manager separately License activation When you have installed XProtect VMS , it initially runs on licenses that require activation before a certain period of time has passed. This is not supported for install on. For offline activation, you must export a license request (. On the left-hand menu, go to "License Information". Following the successful 2023 R1 update earlier this year, the R2 release brings significant advancements, featuring Adaptive Playback, Video Restrictions, the. Milestone recommends that you enable automatic license activation. sts, . lic) file to upgrade your XProtect VMS installation with the new product version and SLC. Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. 2. By using a Milestone plugin called Axis Optimizer, you can embed customizable code from HTML sites into tiles, as mentioned in tip #1. 1. Add Milestone Interconnect™ sites. xml outside of this folder. ts - File types present in XProtect Corporate (all C-code products; this line of products is now called XProtect VMS): . Manage encryption and certificates, and install certificates in a Windows Workgroup environment. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. idx - File types present in both XProtect Enterprise and Corporate: . sts, . XProtect extensions, and licenses. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. 13,33K. Milestone recommends that you activate your licenses before you make the final adjustments. Milestone XProtect Go software query. 3. If you do not activate your licenses before the grace period expires, all recording servers and cameras without activated licenses stop sending data to the surveillance system. XProtect LPR allows you to read license plate information from vehicles and combine it with corresponding video. This Supported Device List provides an overview of the licenses required to connect IP devices to XProtect. At the top right of the license details page, click the Get Initial LIC link. Default length is 6. Also, new Smart Client views containing the cameras from XProtect VMS must be created. 12. Add or modify XProtect VMS extensions and plug-ins. Note: After replacing the DLLs, restart the hardware where XProtect is running. Click on the “Trial License” link at the bottom on the screen Copy and Paste valid License Code and Click Update button Once successfully updated, Click CloseIn XProtect Management Client, activate your licenses to receive data from the various devices and hardware. Related Articles. Click "Browse" and load your . Recording Server: - 02/08/2022 - Fixed array dimensions exceeding supported range - 03/08/2022 - Fixed a crash with H265 encoded streams - 19/08/2022 - Fixed latest stored PTZ values not. Get technical assistance for Milestone products Presales Support. follow the instructions on the screen to solve the issue or contact Milestone support. lrq (license. Milestone. Software and system components. 2a. bg and registration was successful. Automatic, "hands-free" video loop activation: Ideal for Smart Walls and "heads-up" displays. blk, . 2. Note: After you add devices, you must activate hardware device licenses for them. Cameras and storage information. العربي. A pop-up message will appear if the activation was successful. June 20, 2023. User Name: Shows the user name for each XProtect Mobile client or XProtect Web Client user connected to the mobile server. Answer Milestone only offers XProtect Essential+ licenses for the most recently released version of Essential+. Alternatively, the alarm list can display a list of MIP Short for "Milestone Integration Platform". License types There are several license types in the XProtect licensing system. 11. Once you have upgraded your VMS product, you. lrq file. Re-activate the license. When you perform an online activation, you may encounter the following error: Exception: The maximum message size quota for incoming messages (65536) has been exceeded. typically located at ProgramData Milestone XProtect Event ServerLogs. There are several steps in the license activation process. If you do not activate your licenses before. The documentation describes all settings and functionality available to you when you use the most feature-rich product, XProtect Corporate. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. 3. On the new Management Server, stop all services. Try with other - admin@kotel. When you have installed XProtect VMS, it initially runs on licenses that require activation before a certain period of time has passed. Run the installer for the XProtect Advanced VMS product. Clients. Just add your XProtect license code and it’s ready to go. AXIS A1001 Network Door Controller. Both of. 4. Milestone decides each request on an individual basis. Best practices: Use a domain user to run the installer, the services and IIS pools for XProtect VMS, with the. Professional tools to power your ideas. Add a stream. Go to File → "Activate License Offline". Register the SLC online by going to and click the Software registration link in the top menu. 20. Easy license activation. Start the Management Server service. 0 Administrator's Manual 13 Introductions Introductions Product overview XProtect Corporate XProtect Corporate is a fully distributed solution, designed for large multi-site and multiple server installations requiring 24/7 surveillance, with support for devices from different vendors. There are several steps in the license activation process. . This guide describes how to register software licenses on Milestone Customer Dashboard, and how to activate hardware device licenses for XProtect VMS products. At the time of this writing, the above address is resolved as a CNAME for the A-record "4. About Milestone SystemsWhen you attempt to add a license file with the code 1D5. Chat is available 24/5 for software activation issues Technical Support / Care Portals. lic extension received per email; A Milestone Care coverage XProtect LPR licenses. The values of the variables differ depending on the product. Automatic license activation requires that the management server is online. Add Milestone Interconnect™ sites. Step by step process for activating XProtect Professional VMS product 2017 R1 (11. When license activation is performed, the following takes place: 1. Should you be granted a higher number of device changes without activation, you must activate your licenses to register the higher number on your XProtect system. The expiration date of your Milestone Care Plus subscription. In XProtect Management Client. Go to License Information tab and you will see that there is no license information there. By default, the XProtect Management Server services uses port 9000 to listen for requests from the Recording Server service(s). This document applies to XProtect VMS versions 2017 R2 and before. These are the changes to the document: • Added Two-step verification for Milestone Mobile (see "Set up users for two-step verification via email" on page 49) • Storage and Recording Settings properties (on page 47)5 Product Comparison Chart XProtect® Video Management Software 2020 R3 1 A hardware device is the physical unit, server or system connected to the VMS’ recording server 2 A camera is the actual camera or video source on the hardware device connected to the VMS’ recording server 3 Requires active Milestone Care Plus coverage 4 Using. Now the the process of registering SLCs has been completely redesigned. The software license file is only imported and changed but not activated. Go to Setup mode in the Smart Client and from the System Overview drag and drop the HTML page in the view. All cameras show no video. One hardware device license enables you to run as many camera, speaker, microphone, input, output and metadata devices that. 1. Support Supported Devices; Milestone SupportWhen you want to activate the rule again, select the rule, select the Activate check box. (The Milestone Online Services. Right-click the Management Server icon and select Change License. Import your Licence Request file (. For details "Milestone Event Server — possible Remote Code Execution by an authenticated user", check KB 54814. Beforeyoustartinstallation Prepareyourserversandnetwork Operatingsystem MakesurethatallservershaveacleaninstallationofaMicrosoftWindowsoperatingsystem,andthatitisbetween Milestone Mobile and XProtect Web Client using a server side export to avoid moving large files through remote connections Output control and event triggering: Use any client to activate system events or trigger outputs on the connected devices Available in 30 languages Use any of the clients in your preferred languageCheck the requirements for online activation; Try with an offline activation (description below) Try importing the initial license (. If you have not yet purchased a license, get a license. Licenses. 2. This integration provides visual confirmation via live and recorded video of Code Blue intercom and speakerphone activation in the XProtect Smart Client. I try register my email - mjs@vip. (As of the time of writing of this KB article,. If you do not activate your licenses before the grace period expires, all recording servers and cameras without activated licenses stop sending data to the surveillance system. Your Milestone Husky unit is shipped with XProtect video management software pre-loaded,. • how you activate your licenses manually • when you need to activate your licenses manually even if your system is online • what device changes without activation is • where you see how many used and free licenses you have Add hardware devices To add more cameras after having run the Getting Started wizard, do the following: 1. Go back to your Management Application. Locations:. Please note that if tokentimeout. The credentials are saved in a file on the management server. The base license covers an unrestricted number of LPR servers; 1 LPR camera license per each LPR camera that you want to use in XProtect LPR; A LPR country module license for each country, state, or region that you need in your XProtect LPR. 11. Article Number:. lic) file Add hardware devices in XProtect Management Client. lrq (license request file). Seamless setup with Husky Assistant. Open the Management Client. Offline activation: Open your XProtect Management Application. ] Solution: Go to the Options menu in the Management Application and enable this option. Other hotfixes and FAQs related to the XProtect 2020 R1 release Smart Client. Automatic license activation is enabled and hardware devices will be activated as you add them to the system. XProtect Management Server 2017 R3 (11. If you are using any of the XProtect VMS products, Milestone recommends installing the latest version of the Cumulative Patches for your specific. When you install the software, you are. Milestone recommends that you activate your licenses before you make the final adjustments. Import your Licence Request file (. 4) Replace the following files. lic file. Milestone AI BridgeIf automatic license activation is disabled, and if all of the available device changes without activation have been used (see Device changes without activation (explained)), you must manually activate your licenses. At the very button click "Activate License Manually. Log into the Milestone Registration Page (as Step 3). This period of time is called the grace period. In XProtect Management Client. Add Milestone Interconnect™ sites. Add your XProtect license. It will give you option to browse to the HTML page you saved on your computer. The process takes place: On the My Milestone portal. In Windows 10: Control panel → Programs. There are several steps in the license activation process. When a call button is pushed on a Code Blue or PBX intercom, view. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. Restart the LPR Server service. 10. XProtect ® Access is an add-on product to Milestone’s XProtect VMS and Husky NVRs that makes it possible to integrate access control into your software. In the upper-right corner, click your user name, select My Milestone, and then click My Users. Milestone has developed various extensions. Available functionality depends on the system you are using. Installed Products. You must activate a license after you: Install an XProtect VMS product with a registered software license (. Product Comparison Chart. This integration provides visual confirmation via live and recorded video of Code Blue intercom and speakerphone activation in the XProtect Smart Client. msi • for XProtect Professional: DeviceInstallerXPELegacy. Milestone XProtect Event Proxy; Administrator's Guide Page 5 Introduction Introduction This document describes how to use the Event Proxy version 2. In the Name column, edit the name of the stream. 2. lrq) using the ‘Upload Licence Request’ option. Extensions are products that extend the XProtect VMS products' functionality with additional specialized functionality. Furthermore, it can send SNMP Requests for PoE functions and Switch restart based on a Milestone user-defined Event. " — XProtect Getting Started guide (PDF)Beforeyoustartinstallation Prepareyourserversandnetwork Operatingsystem MakesurethatallservershaveacleaninstallationofaMicrosoftWindowsoperatingsystem,andthatitisXProtect LPR (explained). In Milestone Customer DashboardLicense activation (both online and offline) fails for no apparent reason. The file has been given the same name as your license request file. Go to License Information tab and you will see that there is no license information there. For more information, see Activate your licenses. 0. " Select "Offline" and then "Import license for activation". In XProtect Management Client. To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. Automatic license activation is enabled and hardware will be activated as you add it to the system. At the time of this writing, the above address is resolved as a CNAME for the A-record "4. 6. For detailed documentation, visit our doc. Make sure IIS and Windows Process Activation Service are not checked in Windows Features. Hardware device summary. - File types present in XProtect Corporate (all C-code products; this line of products is now called XProtect VMS): . " This will create an . This will include all its slave servers and also the master server itself. You can scale your system up or down, add unlimited storage, and provide disaster recovery for you VMS seamlessly. Remove and re-add the hardware device and verify that the MAC address is listed, then try to activate the license. Here’s how: Find any embeddable HTML code from your desired site. (Software License Code) and with the . Upgrade to a newer version of an XProtect VMS product, including service releases. On the left-hand menu, go to "License Information". The process creates and registers a new software license code (SLC) that is linked. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. ("XProtect Essential+ product activation"). Restart the LPR Server service. Register software license codes on Milestone Customer Dashboard When you purchase an XProtect Professional VMS product, you. API Gateway features. From the Site Navigation pane -> Basics node -> License Information, select Activate License Offline > Import Activated License, and then select the activated software license file to import it and thereby activate your licenses. XProtect Expert, XProtect Professional+, and XProtect Express+ 2022 R3 and later: purchase a base license for XProtect Incident Manager separately License activation When you have installed XProtect VMS , it initially runs on licenses that require activation before a certain period of time has passed. Milestone Care Plus. 2. lrq (license request file). Program Files (x86)MilestoneXProtect RecordingServerDriversNativeDrivers 3) Make a copy of the following files and back them up or rename them to ". 40. • how you activate your licenses manually • when you need to activate your licenses manually even if your system is online • what device changes without activation is •. Activation should run automatically, but can be done under the. In case the original file was. (The Milestone Online Services. App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. In XProtect Management Client. XProtect Essential+ Asad Zaman 17.